KCH Patient Testimonials

August 1, 2018
Being far from home

August 18

I just want to express my appreciation and thanks for the kindness and excellent care you gave me on Sunday, when I came to the ER with a kidney stone. From the lady at the desk who checked me in, to Dr. Ott, Candice and Pam, and to the guy who did the scans, I say “thanks”, to all of you. You made being far from home so much easier. (Also, the stone passed within 24 hours so my 4 hour flight to Atlanta was a breeze.)

Sincerely,

Wendy

Thank you for the professional treatment

August 2018

 

To ER staff,

This is to say “Thank You” for the professional and caring treatment I received at your ER in the wee hours that day in August. My medical emergency was treated appropriately and the nurse, Judy, went the extra mile to make sure we got some breakfast after a long night.

Many Thanks for your kindness,

Rudy and Mary

 

August 1, 2017
Thank ou for all the loving care

Thanks to all of you for being so kind and caring. You, wonderful people make our “Stranded” journey so good. You went out of your way to make me feel like a guest! We couldn’t have asked for a prettier place to be. Mom is adjusting to rehab life quite well. She is hoping to be home soon.

May God Bless all of you wonderful people!

Thank you for all the loving care

Rhea

September 1, 2018
If you should ever need an emergency room, make it in a small town, preferably Kanab.

September 2018

 

Good evening,

Last Thursday, my husband was a patient in your ER at approximately 3:00 pm. He had taken a fall at Jacob’s Lake, was bleeding profusely from his nose and had other complaints. The staff in your ER jumped into action when we arrived and gave him what we felt was incredible care. They were efficient, kind and completely thorough. Dr. Ott immediately ordered the tests important for someone on blood thinners with a head injury. We had every confidence that all was being done to ensure his well-being. The staff offered special accommodations for me and our friends who were traveling with us, keeping us informed about everything that was going on. We are very grateful for the professionalism of the entire staff that afternoon. My husband is recovering nicely, thanks to the care he received at your ER.

PS

My husband and I both said if you have to need an emergency room, make it in a small town, preferably Kanab, where people still know how to treat one another!

Mary

 

November 30, 2017
Thank You cards welcome

2017

 

To All the ER employees,

You’re really something special  . . . . in so many wonderful ways.

Thank you for your excellent care of our students. We truly appreciate it.

Wingate Staff

 

Please do me a favor

 

Greetings,

On the very early morning hours in August 2018, my mother (who was vacationing with us in Kanab) woke me up at around 03:00 with symptoms of chest tightness, SOB, and sharp pains in her chest that were radiating to her back.

Upon doing an initial assessment on her it was apparent that she was suffering some sort of dysrhythmia and needed immediate attention. I phoned Kane County Hospital’s ER and was greeted by a very wonderful nurse who advised me that you had the ability to handle such an incident.

Moving forward: I wish I could remember everyone’s name who treated my mother as the experience was nothing but first rate!!

We arrived to the ER within minutes of my call. Mom was immediately triaged and was found to be in AFib with RVR. As an Emergency/Trauma/Critical Care Transport RN myself, I see this sort of event happen all the time. However, this particular morning it was my mom, and not some random ER patient. I say this because everyone, and I mean EVERYONE that we encountered treated my mon (and the rest of us) with the kind of professionalism and courtesy that one could only wish for!!

Please do me a favor and thank everyone, and I mean everyone who was involved in her care. She spent 2 days in your fine hospital and cannot stop talking about how wonderful everyone was!!

In today’s climate of “patient satisfaction” driven healthcare your staff and physicians provided the best experience possible, along with excellent evidenced-based care.

Again, on behalf of mom, and all our family, we would like to say thank you so very much.

Sincerely and respectfully,

Mark RN,BSN

November 27, 2017
Kane County Hospital's Swing Bed Program was there for me

I was so fortunate that Kane County Hospital’s Swing Bed Program was there for me. The staff helped make a hard situation much easier.  Everyone treated me with compassion and understanding as they took care of me, from my nursing needs, to my physical therapy.

My night nurse, Stephenie was amazing! Whenever she came in to check on me she took care of my every need. She gave me the “home town touch” that made my stay more comfortable. Tracy is also a great nurse. She gave me great care and was always cheerful.

Dr. Bowman was very thorough, and took great care of me. He checked in on me often and made sure that it was safe to release me from the hospital. He made me feel secure and I was confident in his diagnosis.

Because of the swing bed care I received, my husband was able to spend four nights sleeping in my hospital room. Because of this, he was comforted, as it was possible for him to watch my hospital monitor during the night. This meant a great deal to him, as he was with me when I stopped breathing three times, before I entered the hospital.

Other hospital personnel treated my husband well and were very kind. They made sure that he was comfortable and always brought him a meal. He commented a number of times on the great treatment he received.  

It really is true, there is no place like home.

With heartfelt thanks for all of your special attention,

Carol and Mark

November 27, 2017
Kane County Hospital and Mountain Land Rehab

October 2017

I have been so grateful for Kane County Hospital’s Swing Bed program. I was not aware of this until after an auto accident, having Physical Therapy and Brandon Stubbs of Mountain Land Rehab told me when I have my total knee replacement I could have my rehab done in Kanab, staying at the hospital for 2 -3 weeks and have P.T. twice a day. This would be so much more convenient for my husband and would bring more business to our hospital and he wouldn’t have to drive back and forth.

I had such good care and it was wonderful to have treatment by those I already knew. The nurses were great, Dr. Ott is the best and those in the P.T. department handled me with kid gloves. I am so thankful to know we have this opportunity here in our own community.

Sincerely,

Dorothy

November 7, 2017
KCH a good place to go

I was in Dixie Reginal Medical center for 12 days, the Doctor said I needed to go to a rehab facility for a few days to help me get my strength back, learn how to get up and down in bed. If possible I told them I would like to go to Kane County Skilled Nursing Unit, since I have worked for Kane County Hospital for 43 years as a Dietary supervisor and I know how good they are.

I was really happy when I was told I could go to Kanab the Doctors and Nurses are so kind, I know most all of them from working with them prior to my retirement it’s like being home away from home. A lot has changed since the 2 years I have been gone, but they were caring and special to me. I went to church, P.T, and the Music Program. I had a lot of help and didn’t have to stay long.

          My Husband Allen said it was so nice the way everyone treated him and me, a good place to go when you need the extra help and not have to travel an hour and a half back and forth. They kept me comfortable and taught me lots of things to help make life easier for me at home.

          They are really the angels from heaven they were cheerful and it was so special to have them to help in my time of need.

Thanks to all of you. You all are so special!!!

Rose

October 12, 2017
I was treated with dignity care and ability by all.

October 12, 2017

To all the staff at Kane County Hospital,

Bob and I want to thank each of you for the excellent care you gave me during my recent hospitalization. From the quick diagnosis to the frequent monitoring and encouragement, to sending us on our way with oxygen. My Dr. here made no changes and sent me on my way to rest and get strong. Thank you so very much. 

Rosalie Coleman – calm and caring efficiency, Dr. Ott – knowledge and compassionate care, Chad Roberts – so willing to explain, Juli – care, hugs, friend, always there, Lynne – care with compassion, Andera – so competent and caring, Candice – always there with assistance and encouragement, Christa, Katherine, Heidi, the evening staff who answered calls immediately, Dan – who was able to get a vein on the first try, Amanda – quiet and efficient, Lori – so good with x-rays and kindness, food – breakfast was great.

You essentially could move the adjectives around. I was treated with dignity care and ability by all. You made a scary time more understandable and tolerable. I wish every patient could experience the care that we received from you whenever they had an emergency.

Than you again,

Gladys

July 19, 2017
Beatrice and Herbert offer a sincere thank you

July 10, 2017

To the evening Hospital Staff,

Please accept our most sincere thanks for all your help on June 26th after Herbert became ill and was transported to Kane (County Hospital) from the North Rim of the Grand Canyon. As you can see, we were very far from home and deeply appreciated your kindness and professionalism.

 

May things go well for all of you as your care for the sick and injured.

 

Sincerely,

Beatrice & Herbert

Garden City, New York

 

November 1, 2016
Family says thanks

 

A million thanks to everyone. You all took such good care of our dad. So kind, soooo patient!! We really appreciated it so very much,

Sincerely,

Randy and Lisa

Thank you all for all your help, care and answering our ?’s regarding our father. We want You All to know you were great with the emotional part for us also and for dad.

Thank you

Tim & Judy

I just wanted to express my appreciation to everyone for your kind attention to my personal needs and comfort while under your care.

Donald

A note of thanks to all the staff including therapy and temp. help.

We’ve been taking care Dad for a couple of weeks now and have received a first and education in the work that goes into care giving. We now have a different view of the job you do and really appreciate your hard work.

David, Debbie & Anna

October 21, 2016
I appreciate your kindness, expertise and patience.

To All the Nurses and Assistants who are helping my mom heal,

 

Thank you so Much!

 

I just want to let all of you know how much I appreciate you kindness, expertise, patience and whatever else you do to help my mom. It has not gone unnoticed.

 

Thanks, Thanks, Thanks.

 

Mary Alcorn

October 28, 2016
Family offers a thank you for tender care given.

Dear Hospital Staff,

Thank you to all who helped with the car of our father. We appreciate the tender and loving attention he received.

 

Thanks to one and all!!!

 

Marie & Steve,

Lou Ann,

Elgin & Nita,

Sean & Vonna

October 25, 2016
Please convey my appreciation

Tuesday October 5, 2016

 

Sherrie,

Yesterday I brought one of my superintendents to your hospital with an injury on our job at Kane County Water Conservancy District building we are constructing south of town on Kaneplex road. I wanted you to know that we were treated very well at the emergency room. Please convey my appreciation to the staff, nurses and to Dr. Ott for taking the time out of their schedules to see us.

 

I serve as a community representative on the Gunnison Valley Hospital Board and enjoy working with Mark Dalley and our staff and know how hard the medical staff works to provide the valuable service to the public they do. Please convey our appreciation you your staff and local Doctors.

 

Thank you,


October 24, 2016
Rim to Rim to Rim Run

October 24, 2016

Sherrie,

I wanted to share an experience I had in your ED this last Saturday. I don’t ever consider a visit to the ED wonderful, but your team provided me with the best experience I could have hoped for.

 

After a 48 mile Rim to Rim To Rim fun through the Grand Canyon this last Saturday, I found myself extremely dehydrated, exhausted, and nauseous. After finishing our journey at the North Rim of the Grand Canyon, we made the hour and a half drive back to our hotel in Kanab.  After vomiting multiple times on the way back, I walked into your ED around midnight looking like I had been rolling in a pile of dirt and salt. Upon be greeted by the receptionist in the ED, the staff got me onto a bed within a minute. The nurse was wonderful and quickly determined I needed some Zofran and IV fluids. I wish I could remember the nurse’s name, but she was pregnant with her eighth child. She was terrific!!

 

After some warm blankets, IV fluids, and Zofran, I was a new man.   Even though you’re team see’s patients that are a lot sicker than I was, I sure felt like they cared deeply about me. Having worked in one of the top academic medical centers in the country for a few years, I am well aware of what quality care entails.  The team at Kane County Hospital provided me with the same level of care (if not better) than I would have received at the facility I work for. That says a lot considering we were just awarded for being #1 in the nation among academic medical centers for quality.

 

Cheers to your wonderful team. Please let your team know I am extremely grateful for the wonderful care they provided. Sorry for all the dirt my shoes brought into your clean ED :)

 

Kind Regards,

Taylor Cannon, MHA

Regional Account Manager

Outreach and Network Development

University of Utah Health Care

April 21, 2015
Our Special Thanks,

As long-time residents of Kanab, we tend to become complacent pertaining to the services that our community provides, especially to our Kane County Hospital, Doctors, and Emergency Staff.

We would like to offer a special thanks goes to PA Hernan Garreaud for his quick and accurate diagnosis. Hernan’s timely administering of proper medication and ordering Life Flight to St. George saved my life.

We can still enjoy living in this remote community that we love because of the services we have in Kanab.

Thank You

C. and G. R.

Danke

Dear Dr. Bowman and team,

Thank you so much for taking care of me and making me “whole” again. I’ve never been to a hospital before, but I have to say, it’s really not that bad. This doesn’t mean I want to see one from the inside anytime soon J

I can tell you love your jobs and you made my unexpected stay as comfortable as it possibly could have been. Especially Alan and Juli pampered me (Snacks and Cranberry juice).

You are a great team.

F. from Germany

God Bless you All!

To the Emergency staff and Dr. Ott, Alan, Marlee, and Georgia,

I was air lifted from you hospital in June with a brain bleed to Dixie Regional. I just want to thank you so much for your expertise and as a result saving my life. I am home and doing well.

I thank the Lord every day for what you do to save people’s lives. I don’t expect you all to remember me because you save lives every day.

God bless you all.

B.A.

Thanks to Dr. Ott, Teresa, and Juli

Hello my friends,

Thanks you so very much for your prompt and excellent care this past Wednesday. I truly appreciate you professional yet “fun” care.

Sincerely,

B.B.