Job Summary

The Chief Nursing Officer (CNO) is responsible for the operation of the nursing department with accountability for compliance with regulatory and professional standards of patient care, and facility function.  The CNO will be responsible for the nursing practice, fiscal accountability, and other duties as required and shall hold a current Utah license as a Registered Nurse MSN.

Essential Duties

  • Promotes the mission, vision, and values of the organization.
  • Knows and practices the prescribed philosophy, purpose, policies, and standards of Nursing/Patient Care Services.
  • Organizes, directs, and administers the Nursing/Patient Care Services in order to provide the level of care required by current medical and nursing standards.
  • CNO will work to identify and resolve departmental deficiencies and issues, coordinate nursing service programs, review staff performance through chart audits and assure nursing standards of quality care and services are adhered to while working within the budget constraints of the department.
  • Assure that all federal and state rules and regulations and facility guidelines are followed within the nursing department.
  • Supports and develops Nursing/Patient Care Services in the coordination of the employee selection process, work assignments, performance evaluations, and staff development for these services.
  • Maintains continuing quality assessment and improvement analysis and evaluation of patient care delivery and communicates with Administration on the activities/issues of Nursing/Patient Care Services.
  • Plans and recommends to Administration new facilities or equipment, or modification thereto, needed to provide patient care.
  • Recommends, supports, and participates in education services, programs of education, and training, including orientation of new employees. Encourages and facilitates the professional advancement of employees by affording opportunities for further education and experience.
  • Recommends the modification, addition, or deletion of personnel policies to ensure reasonable hours and acceptable working conditions to provide patient care coverage.
  • Initiates and participates in problem-solving, policy-forming conferences for Nursing/Patient Care Services. Maintains close coordination with all department to ensure continuity and collaboration of services.
  • Ensures that cordial relationships are maintained with patients, their families and friends, clergy, and other interested groups in the community. Interprets the goals of the Nursing/Patient Care Services areas to the community by maintaining harmonious and effective relationships with the education system, volunteer groups, agencies, and the community.
  • Participates in policy decisions that affect Nursing/Patient Care Services in the hospital.
  • Shall establish, review, and update department organizational structures, goals, policies, procedures, and patient care programs.
  • Develop and schedule training for the nursing department.
  • Promote, supervise, and accept patients for the hospital swingbed program.
  • Responsible for the Quality Assurance Program, EMTALA, EDTC-HIPAA audits, DA2 statistical reports, Inoperablility, eCQM reporting, MBIQP reporting, monitoring HCAHP scores. 
  • Participate in the facility’s strategic planning activities, Infection Control, Compliance, and other committees as assigned.
  • Regularly attends meetings as assigned.  Including but not limited to Medical Staff, Quality Assurance, Safety, and Kane County Hospital Board meetings.
  • Responsible for the implementation, monitoring, and evaluation of performance improvement and QA.
  • Any additional duties as requested or required.

Professional Requirements

  • Maintains valid, current RN licensure in the State of Utah.
  • Maintains clinical credentials and competencies to be able to work clinically.
  • Maintain regulatory requirements, including all state, federal and local regulations.
  • Represent the organization in a positive and professional manner at all times.
  • Comply with all organizational policies and standards regarding ethical business practices.
  • Communicate the mission, ethics, and goals of the organization.
  • Participate in performance improvement and continuous quality improvement activities.
  • Attends committee, QA, and management meetings as appropriate.
  • Ensures compliance with policies and procedures regarding department operations, fire, safety, and infection control.
  • Effectively and consistently communicates administrative directives to personnel and encourages interactive departmental meetings and discussions.
  • Must have attended an accredited nursing program and hold a current Utah Registered Nursing license or a compact license with a participating state.
  • At least five years’ experience in a supervisor or management capacity.
  • Understand state and federal rules and Regulations and Standards of nursing care.
  • Possess the following attributes: Patience, self-discipline, effective communication skills, an ability to effectively interact with others; be able to identify and initiate interdepartmental process improvements; have the ability to analyze statistical and financial reports.


  • Graduate of an accredited school of nursing and current licensure to practice Utah as a Registered Nurse (RN).
  • Master’s degree in Nursing, Health Administration or Business Management required
  • Minimum of five years’ experience in patient care services management preferred.
  • Critical Care Nursing experience preferred.
  • Prior experience as a Chief Nursing Officer preferred.
  • The ability to demonstrate leadership, managerial ability, good interpersonal relationships, and the application of sound administrative principles.

Knowledge, Skills, and Abilities

  • Strong organizational and interpersonal skills
  • Ability to determine appropriate course of action in more complex situations
  • Ability to work independently, exercise creativity, be attentive to detail, and maintain a positive attitude
  • Ability to manage multiple and simultaneous responsibilities and to prioritize scheduling of work
  • Ability to maintain confidentiality of all medical, financial, and legal information
  • Ability to complete work assignments accurately and in a timely manner
  • Ability to communicate effectively, both orally and in writing
  • Ability to handle difficult situations involving patients, physicians, or others in a professional manner

Physical Requirements and Environmental Conditions

  • Physically demanding, high-stress environment
  • Exposure to blood and body fluids, communicable diseases, chemicals, radiation, and repetitive motions
  • Pushing and pulling heavy objects
  • Full range of body motion including handling and lifting patients
  • Manual and finger dexterity
  • Hand and eye coordination
  • Standing and walking for extensive periods of time
  • Lifting and carrying items weighing up to 50 lbs.
  • Corrected vision and hearing to within normal range
  • Working under stressful conditions
  • Working irregular hours including after hours

How to Apply

Submit resume’ with cover letter to  May include application with resume, found on Careers page.